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Help Desk

Get in touch with us between 8 a.m. and 5 p.m. PST for one-on-one assistance. 


Contact the Help Desk by emailing or calling 866-647-3757. Press 1 for the Help Desk.


Our Help Desk services include:

  • Phone answered by live technically qualified help desk technician who tries to assist the customer on the first touch.

  • Help Desk ticket submission by phone, fax, email.

  • Help Desk tickets audited for quality control.

  • Weekly and monthly help desk reviews for customers who have dedicated help desk service.

  • Guaranteed response times for ticket criticality and severity levels.

  • After hours call available (up to 24/7) if scheduled in advance or contracted for.

  • Certified help desk technicians.

  • We work with existing IT personnel, consultants and 3rd party vendors.

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