Modular Information Systems

Modular Information Systems success in new and enhanced software development lies in the proven benefits of our "Success Cycle" methodology. This step-by-step cycle ensures the project is properly defined and developed by our Business and System Analysts, specifications are carefully followed by our Development staff, the final product is thoroughly tested by our QA Group, and the project and user guide is comprehensively documented by our Technical Writing Group. After ensuring that the software meets both our satisfaction and yours, our Training Staff will train your staff or end users on use of the product. We also offer ongoing support to ensure continued project integrity. Finally, a Project Manager will keep the entire development process on track, within budget, and on time.

Software and Database Design

Our Developers and Database Architects are experienced with MultiValue, IBM, Oracle, SQL Server, and Access databases. Your software will be developed with file and table integrity and database architecture optimized to deliver retrieval performance.

Our Developers are thoroughly familiar with Windows client server, web browser, and character based application software interfaces. Your software will support a standard look and feel acceptable to you. If our Developers are enhancing an existing application, your enhancement will behave just like your existing software does.

All software developed by Modular Information Systems includes complete, comprehensive, and easy to understand technical and end user documentation.

Programming

Our developers have robust skills with the following language disciplines and scripting tools:

- Access	- Javascript & Jscript
- Data Basic	- Paradox
- C & C++	- Pascal
- Cobol	- Perl
- DBase	- Pick Assembler
- Delphi	- Visual Basic
- Fortran	- Windows Scripting Tools
- HTML	- Unix Scripting Tools

Business & Systems Analysis

Modular provides Business and System Analysts who have experience in the following business sectors:

- Accounting	- Manufacturing
- Distribution	- Mail Order
- e-Commerce	- Professional Services
- Education	- Retail Sales
- Healthcare	- Transportation
- Government	- Winery Management
- Insurance

Our Analysts will interact with your business end users or Information Technology department to create a high-level business requirement and a detailed functional software specification document that clearly defines your needs.

Conversions

Modular has experience in all MultiValue platforms, and has performed every possible MultiValue conversion. We have detailed methods and project plans to assure your success.

Our experience with MultiValue, Informix, Oracle, and SQL Server databases promise a smooth migration.

Our Technology Group provides Microsoft, Unix and Network certified personnel to assist in platform sizing, performance, implementation and migrations.

Independent QA & Testing

In addition to maintaining the highest standards for all of Modular's development projects, our Quality Assurance Consultants are available to assist you in thoroughly testing software prepared by your own internal developers, or another development organization. Our testing deliverables include:

- Test Plans	- String Testing
- Test Design	- System Integration Testing
- Test Procedures	- Independent Testing Professionals
- Unit Testing	- End User Acceptance Test Plans

All software errors are recorded in our error tracking system, and then monitored until the error is corrected and all applicable re-testing is performed. Our QA Consultants will lead the testing effort and complete a detailed Final Testing Report for your development effort.

Help Desk Support

Our Help Desk is capable of providing End User Application Software support for your organization. The Help Desk will locate and dispatch your consultant or developer, resolve your problem, or escalate your request to a consultant with the appropriate skills. Each call is logged and monitored until a successful solution is recorded. Monthly help desk call reports are available for your review.

Help Desk Support is available via support contracts, call packs, or a per call basis. We have full coverage help desk contracts for those with 12 hour/5 day or 24 hour/7 day support needs.